Hello and welcome to the interview of Mr. Ranjan Das on 5 Underhyped Trends to Level Up Your Ecommerce Business. Today we will be talking about 5 underhyped trends in e-commerce that are likely to change the game, while also helping you level up your own business.

Q. Can you please introduce yourself to our readers?

A. My name is Ranjan Das, and I am the MD of Apppl Combine. I am a successful entrepreneur and marketer with over 24 years of industry experience. I have assisted in the establishment of over 12 global brands in India, paving the way for their success by assisting them in establishing a strong position in the country. I have strategized the business moves of 70+ topline MNCs, assisting their success, using a variety of skills and extensive market knowledge.

Q. What are your thoughts on the constantly changing trends? 

A. Whether you’re an online retailer, a brick-and-mortar shop, or something in between, you’re probably familiar with the latest e-commerce trends. The problem is that many of these trends are short-lived and fade away quickly. They’re hyped up by vendors who want to sell their products and services as soon as possible—but for your business? Not so much. To keep pace with competition and avoid chasing after trends that have already peaked, it’s essential to focus on what’s underhyped in the marketplace right now. 

Q. According to you, which is the first underhyped trend?

A. To answer your question, Voice search is a major trend in e-commerce, and it’s here to stay. According to E-marketer, voice search accounted for 6% of all search traffic in 2021—and that number is growing rapidly.

Of course, voice search isn’t just about voice queries. It’s also about conversational commerce and using conversational interfaces like chatbots to sell products.

Voice search is a natural way to interact with your customers. Voice search allows you to speak directly to the marketers, which is a great way to get your customers to interact with each other, as well as with you.

For example: If they’re looking for shoes that are comfortable and stylish, but don’t want the hassle of scrolling through hundreds of items), then voice search might be just what they’re looking for!

Q. Can Social Media Interactivity be considered an underhyped trend?

A. Building your brand and connecting with customers through social media is a great idea. You can also develop your reputation, sales, and trust there.

For your e-commerce store to be successful, it will need to have a dedicated social media account. The best way to get customers interested in what you are selling is by interacting with them on these platforms. For example, if you sell cloth, then you should post pictures of your products on Instagram and make sure that they are tagged with relevant hashtags such as #fashion or #clothing. This way, when people search for these topics, they will see your posts and might be interested in buying something from your store!

You can use social media as an interactive platform that allows shoppers to interact with the brand they love while they’re shopping online. This helps make them feel like part of the community by making them feel like they’re being heard and appreciated by their favorite brand!

Q. What about Artificial Intelligence (AI)?

Artificial Intelligence (AI) is a technology that can help with everything from customer service to marketing. AI already has a wide range of uses in e-commerce, including:

Customer service

Marketing and advertising

Sales

Q. What about the rise of Augmented Reality (AR)?

A. Augmented reality (AR) is a technology that uses computer vision, sensors, and software to create a digital image or video that can be seen and interacted with by a user. AR is used in many industries, including gaming, retail, manufacturing, and healthcare.

In ecommerce it’s been around for years but has recently gained popularity due to its ability to enhance the user experience by adding extra functionality to your website or app (e.g., product reviews). This can be achieved by overlaying virtual items onto existing products within your store so customers can see what they would look like if purchased instead of just seeing an image of them on the internet/social media platforms like Instagram/Facebook etc.

Q. And finally what are your views on Omnichannel Everything

A. Omnichannel is the ability to offer a full range of products and services to your customers. The term “omnichannel” refers to a customer’s ability to shop online, in physical stores, on phones and tablets, and even via voice assistants like Alexa.

When it comes to e-commerce businesses, omnichannel means that you can provide something for everyone’s needs—whether they’re looking for new clothes or furniture; need repairs done right away, or want advice about how best to manage their monthly budget; want help finding an apartment in their city so they won’t have trouble settling down after moving in together; have questions about what kind of insurance coverage will protect them from unexpected expenses down the road (like losing their job); etcetera!

Q. Any parting words for our readers?

A. A lot of the trends are here to stay in e-commerce, so you better be prepared. The trends are here to stay, and you need to be prepared for them. You need to be ready for the future. You need to be ready for the changes that will come with it.

Conclusion

We’re excited to see how these trends will continue to evolve in e-commerce. It’s a fast-paced industry, and there are always new ways to reach consumers. We hope this interview was able to help you understand some of these more obscure trends and how they can impact your business. When you have a problem with your e-com business, the first thing you should do is hire a top-notch ad agency in Delhi. And if you’re looking for a creative ad agency that has worked with some of the best clients in the world, look no further than Apppl Combine.

Source: https://www.entrepenuerstories.com/latest/5-underhyped-trends-to-level-up-your-ecommerce-business/